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Medical Receptionist OPTI-Coeur d'Alene

Medical Receptionist

Full Time • OPTI-Coeur d'Alene
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Profit sharing
  • Vision insurance
Orthopedic Physical Therapy Institute is looking for a full time receptionist that is friendly, reliable,  attentive, maintains a positive attitude, is well-groomed, shows initiative, loyalty, maturity, respect for confidentiality and discretion.

Essential Duties and Responsibilities:
  • Greet all clients and patient
  • Answer visitor inquiries about OPTI and its programs and services
  • Answer phones; determines purpose of callers, and forwards calls or relays messages to appropriate personnel or department.
  • Schedule appointments and ensure appropriate information is collected from new patients and all forms are signed.
  • Communicate with patients to ensure that progress evaluations are done in a timely manner for their doctor’s appointments
  • Collect all co-pays, co-insurance, deductibles and balances owed at time of service.
  • Make certain that all prescriptions are current and in the patient chart.
  • Upload all patient information into the appropriate account.
  • Prepare files for new physical therapy clients
  • Enter new patients in the computer accurately
  • Collect insurance information from new patients and verify benefits prior to their initial evaluation
  • Give new patients a reminder call the day before their appointments
  • Maintain dependable and consistent communication with all levels of employment
  • Copy reports and fax or give Patient Satisfaction Survey’s to marketing director to distribute to appropriate parties.
  • Record all referral sources for all new patients.
  • Call current patients who are not scheduled and track all patients effectively
  • Call No Shows within 10 minutes of appointment time.
  • Close patient files once patient is discharged by recording all details appropriately.
  • Maintain and record Front Office statistics
Minimum Qualifications:
1.       High school diploma or equivalent.
2.       One year of health care experience preferred.
3.       Efficient in the use of standard office equipment, data entry, typing, 10-key skills, and alpha/numerical filing.
4.       Basic knowledge HIPAA and OSHA Compliance
 
Essential Functions (Physical)
  • Regular and predictable attendance is an essential job function.
  •  Majority of the shift is spent sitting.
  • Frequent reaching, stooping and twisting when filing, accessing records and answering telephone
  • Ability to lift up to 25 pounds
  • Read a variety of printed and handwritten materials, computerized reports, manuals, and correspondence.
  • Communicates with patients, physicians, families and co-workers in person and on the telephone.
Benefits:
  • 401(k)
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
 Work Environment:
  • Orthopedic Physical Therapy Institute operates in a professional office environment.  Days and hours of work are conducted Monday thru Friday during normal business hours.  
  • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • Orthopedic Physical Therapy Institute has multiple locations and travel may be required.
Compensation: $17.00 - $19.00 per hour




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